Housing counselling

Do you live in Espoo and have issues or questions about housing? Do you need help with finding an apartment, making a rental contract, solving issues with paying rent or neighbourhood conflicts? Edistia’s housing counsellors are here to help!

Edistia will be providing the City of Espoo’s housing counselling services starting from September 2023. The service is free of charge and aimed at everyone who live in Espoo and need the service.

Housing counselling includes information e.g. about different forms of housing, finding an apartment, cost of housing and your rights and duties as a tenant. We can provide you with counselling and guidance for example with:
– finding an apartment
– making a rental contract
– issues with paying rent or maintenance charge
– conflicts with landlord or neighbours
– living in a rental, right-of-occupancy or owner-occupied apartment
– personal finances
– being threatened with homelessness

Apartment Finding Workshops in Espoo

In the apartment finding workshop, you will get guidance for apartment seeking in a small group (in Finnish, or in English if needed). The workshops are open and free of charge for everyone living in Espoo.

The maximum number of participants in a workshop is 4-6 persons in Sello and 6-8 persons in Iso Omena, so please prepare for waiting for your turn! You will need a laptop or a smart phone in the workshop. If you don’t have one, you can borrow a laptop in the library with a library card. Instructions for getting a library card can be read here.

Taking part in the workshop does not guarantee getting an apartment. The housing councellors do not give out apartments, recommendations or statements.

Upcoming workshops:
– Tue 21st November from 9.45 a.m. to 12.00 p.m., Sello library, meeting room Elina (2nd floor)
– Tue 5th December from 9.45 a.m. to 12.00 p.m., Sello library, meeting room Elina (2nd floor)
– Tue 19th December from 9.45 a.m. to 12.00 p.m., Sello library, meeting room Elina (2nd floor)
– Thu 30th November from 12.15 p.m. to 2.30 p.m. Iso Omena library, meeting room Kari
– Thu 14th December from 12.15 p.m. to 2.30 p.m. Iso Omena library, meeting room Kari (only for Ukrainian customers)

Walk-in councelling days

In the walk-in days, you can get short councelling (max. 20 min / person) without booking an appointment. The councelling can include for example service councelling or tips for where you could try to look for an apartment. Please note, that there can be other people in the same room, too. You will not get an apartment through the walk-in councelling. The housing councellors do not give out apartments, recommendations or statements.

Upcoming walk-in days:
–  Tue 28th November from 9.45 a.m. to 12.00 p.m., Sello library, meeting room Elina (2nd floor)
–  Tue 12th December from 9.45 a.m. to 12.00 p.m., Sello library, meeting room Elina (2nd floor)
– Thu 23rd November from 12.15 a.m. to 2.30 p.m., Iso Omena library, meeting room Kari
– Thu 7th December from 12.15 a.m. to 2.30 p.m., Iso Omena library, meeting room Kari
– Thu 21st December from 12.15 a.m. to 2.30 p.m., Iso Omena library, meeting room Kari

Housing counselling by email or phone

Housing couselling is also provided by email and phone. You can call our housing cousellors from Monday to Friday between 8 a.m. and 4 p.m. or send an email to asumisneuvonta@espoo.fi. You will be replied within 3 working days.

Exceptions:
The apartment finding workshop in Iso Omena library on 14th December is for Ukrainian customers only.
The housing councellors are not available at Sello and Iso Omena libraries on week 52 (25th to 29th December).